Cancellation & Refund Policy

Effective from: 24.01.2025

At theonspin, we aim to provide a transparent and reliable experience for all Fantasy Cricket participants. As our platform does not include any paid services, monetary transactions, or premium purchases, the need for traditional cancellation or refund processes does not apply.

1. Free-to-Use Platform

1.1. All services and features offered on theonspin are completely free of charge.
1.2. There are no subscriptions, entry fees, or in-app purchases that involve real money.

2. Cancellation of Participation

2.1. Users may cancel their participation in any ongoing Fantasy Cricket activity at any time.
2.2. To withdraw from a game or event, simply exit the contest interface or discontinue activity. No formal cancellation request is required.

3. No Refunds Applicable

3.1. As no financial transactions occur on the platform, refunds are not applicable.
3.2. theonspin does not store or process payment information from users.

4. Account Deactivation

4.1. Users who wish to deactivate their account may do so by contacting our support team.
4.2. Upon deactivation, user data will be handled in accordance with our Privacy Policy.

5. Technical Errors

5.1. In the event of technical issues affecting gameplay, our team will make reasonable efforts to correct them.
5.2. No monetary compensation will be offered for downtime, delays, or functionality loss.

6. Contact

If you have any questions regarding this Cancellation & Refund Policy, please contact us at:

Email: support@theonspin.com